Ashy Bines Bikini Body Challenge - Waste Of  Money

• No plan emailed, and no direction or instructions as to where to obtain it, just a link to a facebook group. Newer members may get an email with their personal log in details to a forum, where they are required to download the plan from there, rather than receiving it once the payment has been made.
• When you finally figure out where to obtain the "plan," it's just a bunch of recipes put together by the forum members free of charge, and info straight off of the internet that has been plagiarized, and made to be Ashy's own recipes.
• The facebook group/forum is not only not supportive but incredibly abusive. There is a lack of both support and advice from "professionals," and if you have any constructive criticism about the diet or the forum, or any advice on how to improve anything, you'll get shut down rudely, bullied, deleted off of the forum and blocked from everything without warning.
• The refund policy is simply "no refunds," and apparently Ashy and Steven have the right to delete and block you without any warning, if you say anything that upsets her, or anything bad regarding their work ethics. Australian laws state that offering no refunds is illegal, and since Ashy and Steven's business began in Broadbeach, Queensland, they fall under Australian Laws, and are not exempt.
• Ashy very rarely replies to any questions like she promises too. On the rare occasion that she does, she'll almost always say "google it babe."

A quote from a concerned customer:

"Some facts that have been uncovered or discovered during my phone calls to my bank, Fair Trading Qld and the ACCC in the past two days:

 

• Ashy Bines business/company/whatever it is, displays (visible only to my bank, not on my credit card statement) as "Sporting Goods Store"
• Fair Trading advised that whenever entering into a purchase with any online business that you should ensure that you have their ABN, a phone contact and an actual business address, not just a website address.
• I did not receive a Tax Invoice, including the GST from Ashy Bines which I should have received.
• The Ashy Bines Clean Eating Diet Plan website is not an Australian based website as it is ".com" (I don't think this is in breach of anything, but it did alert Fair Trading to thinking that I was dealing with an overseas business, until I advised them that they were based here on the Gold Coast)
• I have contacted the ACCC and outlined my issues/concerns with the business/company and the product sold to me. They have advised me that they are in breach of Section 18 and Section 48 (Component Pricing - where they have stated a single price, only then to charge a different price that included GST). The ACCC has today logged my complaint against this business and will be following through on that. Should they receive enough complaints, the investigation into this business will then be listed on their website (you will be able to search on their search bar on the main ACCC website if this is the case). The lady I spoke to was unable to tell me if they had received any other complaints against this business as all calls are understandably in complete confidence."